This article will inform the user of the process to install a printer and map to Trident1
There are two different methods to install a printer and map it to Trident1.
QZ Tray
PrintNode
1. Power on the printer
2. Plug the printer into the computer through a USB port
3. Download the driver associated to the printer
4. Verify that the printer is showing as available on Windows Printers and Scanners
1. Visit the website https://qz.io/download/
2. Download QZ Tray
3. Follow the prompts to save the file and run
If needed
4. Update Java through the prompt depicted (JDK Version)
1. Find QZ Tray on the Windows toolbar
2. Right-click the QZ Tray Icon
3.Click About
4. Click the Detailed library information link
5. Download the certificates
1. Find QZ Tray on the Windows toolbar
2. Right-click the QZ Tray Icon
3. Hover the mouse over Advanced
4. Then hover over Diagnostic
5.Click Browse App Folder
6.Click Demo
7.Click Sample
8. Click the checkbox to allow and remember this decision
[insert SS]
1. Visit your Trident1 Portal
Once the QZ Tray pop-up is initiated
2. Click on the box to Allow and Always Remember this Decision
[insert SS]
Note: If you have not received this pop-up, clear cache on your machine and reload the Site
1. Hover the mouse over the Personal & Admin menu
2. Then hover over Settings
3. Click Printing Options
[insert SS]
4. Click Add Printer by Location
[insert SS]
1. Click the drop-down to select the Location
2. Select the Module intended
3. Click Add New Printer
4. Type in the printer name
5. Click Save Printer Map
1. Click the drop-down to select the Location
2. Select the module intended
3. Click the drop-down for Printers
4. Select the printer intended
5. Click Save Printer Map
1. Power on the printer
2. Plug the printer into the computer through a USB port
3. Download the driver associated to the printer
4. Verify that the printer is showing as available on Windows Printers and Scanners
[insert SS]
1. Support will provide you with PrintNode credentials
2. Support will input the API credentials into your Trident1 portal
3. Visit PrintNode.com
4. Click Login at the top right
5. Enter your sign-in credentials
6. Click Sign In
7. Click Downloads
8. Download the program specific to your computer
9. Save and run the file
1. PrintNode client will automatically run or you may need to click on the PrintNode program on your computer
2. Log-in using your PrintNode credentials
3. PrintNode will automatically attach to your machine
1. Hover the mouse over the Personal & Admin menu
2. Then hover over Settings
3. Click Printing Options
[insert SS]
4. Click Add Printer by Location
[insert SS]
5. Click the Location drop-down and select the intended location
6. Click Get List of PrintNode Printers
7. Click OK to verify that you would like to ‘Get List of PrintNode Printers’
8. Highlight the intended printer
9. Click Save this Printer to the Printers List
1. Click the drop-down to select the Location
2. Select the module intended
3. Click the drop-down for Printers
4. Select the printer intended
5. Click Save Printer Map