Trident1POS Customer Service
System Requirements for Trident1
- 1 Overview
- 2 Requirements
- 2.1 External Requirements
- 2.2 Hardware Requirements
- 2.2.1 Computer
- 2.2.2 Printers
- 2.2.2.1 Full Size Printer
- 2.2.2.2 Receipt Printer
- 2.2.2.3 Label Printer
- 2.2.3 Barcode Scanner
- 2.2.4 Credit Card Terminal
- 2.2.5 Cash Drawer Connection
- 2.2.5.1 Cash Drawer
- 2.2.5.2 Cable
- 2.3 Software Requirements
- 2.3.1 QZ Tray
- 2.3.2 Java
- 2.3.3 (Optional) PrintNode
- 2.4 Misc Requirements
- 2.4.1 Label Paper
- 2.4.2 Receipt Paper
Overview
This guide will outline the recommended system requirements needed to ensure your technical success with Trident1.
Requirements
External Requirements
Internet Speed- Minimum 25 MB
Article: How to Peform a SpeedTest
Browser- Mozilla FireFox
Task: Download FireFox
Hardware Requirements
Computer
Operating system – Windows OS (Trident 1 supports Mac OS)
Processor speed (MHZ) – 2.4GHz Intel Core i5
RAM (MB) – 8 GB
Free hard drive space (GB) – 6 GB for 32-bit OS 20 GB for 64-bit OS
Task: Checking Windows System Properties
Printers
Full Size Printer
Standard 8.5 x 11 printer – Works with Windows 10 or higher (recommended laser printer)
Receipt Printer
Recommended: Star TSP 143II LAN
Label Printer
Barcode Scanner
Any standard USB scanner
Recommended: Innotek BCST-70 Bluetooth
Credit Card Terminal
Lane 5000
The Lane 5000 is an Ethernet connected device and must be hardwired. A network enabled device (modem, router, switch) must be nearby in order to utilize this model.
Move 5000
The Move 5000 is a Wifi enabled device and can be connected to the Wifi to utilize. This model is best utilized whenever a hard-line is too far away from the device or the business would like an “on-the-go” functionality.
Link 4500
The Link 4500 is a Wifi enabled device and can be connected to the Wifi to utilize. This model is best utilized whenever a printer is not needed to be connected to the credit card device, a hard-line is too far away from the device and the business would like an “on-the-go” functionality. The Link 4500 is a more affordable option for WiFi capability compared to the Move 5000.
Note: Links are not provided to purchase these devices and must be purchased through your PaySafe Associates Representative.
Cash Drawer Connection
Cash Drawer
Any standard APG-enabled cash drawer
Cable
APG Cash Drawer to Printer Cable
Software Requirements
QZ Tray
Version: v2.1.3
Java
Version: AdoptOpen JDK JDK with HotSpot 11.0.10+9
(Optional) PrintNode
Version: OS dependent
Misc Requirements
Label Paper
Trident1 REQUIRES the following Label Sizes:
2.25” x 1.25”
3” x 2”
4” x 3”
Recommended: BETCKEY Labels from Amazon
Receipt Paper
Most standard Thermal Receipt Printing Paper is able to be used with the receipt printers.
Recommended: Thermal King Receipt Paper
Trident1POS Customer Service