Trident1POS Customer Service

System Requirements for Trident1

 

Overview

This guide will outline the recommended system requirements needed to ensure your technical success with Trident1.

Requirements

External Requirements

Internet Speed- Minimum 25 MB

Article: How to Peform a SpeedTest

Browser- Mozilla FireFox

Task: Download FireFox

Hardware Requirements

Computer

Operating system – Windows OS (Trident 1 supports Mac OS)

Processor speed (MHZ) – 2.4GHz Intel Core i5

RAM (MB) – 8 GB

Free hard drive space (GB) – 6 GB for 32-bit OS 20 GB for 64-bit OS

Task: Checking Windows System Properties

Printers

Full Size Printer

Standard 8.5 x 11 printer – Works with Windows 10 or higher (recommended laser printer)

Receipt Printer

Epson TM-T88V

 

Recommended: Star TSP 143II LAN

 

Bixolon SRP350-IIICOG USB

 

Label Printer

Zebra ZD420

 

Barcode Scanner

Any standard USB scanner

Recommended: Innotek BCST-70 Bluetooth

 

 

Credit Card Terminal

Lane 5000

The Lane 5000 is an Ethernet connected device and must be hardwired. A network enabled device (modem, router, switch) must be nearby in order to utilize this model.

Move 5000

The Move 5000 is a Wifi enabled device and can be connected to the Wifi to utilize. This model is best utilized whenever a hard-line is too far away from the device or the business would like an “on-the-go” functionality.

The Link 4500 is a Wifi enabled device and can be connected to the Wifi to utilize. This model is best utilized whenever a printer is not needed to be connected to the credit card device, a hard-line is too far away from the device and the business would like an “on-the-go” functionality. The Link 4500 is a more affordable option for WiFi capability compared to the Move 5000.

Note: Links are not provided to purchase these devices and must be purchased through your PaySafe Associates Representative.

Cash Drawer Connection

Cash Drawer

Any standard APG-enabled cash drawer

Cable

APG Cash Drawer to Printer Cable

Software Requirements

QZ Tray

Version: v2.1.3

Download QZ Tray

Java

Version: AdoptOpen JDK JDK with HotSpot 11.0.10+9

(Optional) PrintNode

Version: OS dependent

Download PrintNode

Misc Requirements

Label Paper

Trident1 REQUIRES the following Label Sizes:

  • 2.25” x 1.25”

  • 3” x 2”

  • 4” x 3”

Recommended: BETCKEY Labels from Amazon

2.25” x 1.25”

3”x 2”

4” x 3”

Receipt Paper

Most standard Thermal Receipt Printing Paper is able to be used with the receipt printers.

Recommended: Thermal King Receipt Paper

3 1/8” x 230'

 

 

 

 

 

 

 

 

Trident1POS Customer Service