Trident1POS Customer Service
Ship through FFL in Trident1
Overview
This article is intended to inform the user on how to utilize the ship-through-FFL functionality in Trident1. The ship-through-FFL is utilized when a business is sending a firearm to another FFL on behalf of a customer. The firearm has been purchased from the sending business.
- 1 Overview
- 2 Process
- 2.1 Create a Sales Order
- 2.2 Create the Ship through FFL
- 2.2.1 Ship through FFL- Customer Details
- 2.2.2 Ship through FFL- FFL Details
- 2.2.2.1 From an existing Trident1 Customer Record
- 2.2.2.2 Federal Firearms Arms License #
- 2.2.2.3 From an existing Trident1 Vendor record
- 2.2.2.4 From FFLScope by Name
- 2.2.2.5 Manual Entry
- 2.3 Finalize the Sales Order
- 2.4 Ship the Ship through FFL
- 2.4.1 To print the Packing Slip:
- 2.4.2 To Ship:
- 3 VIDEO
Process
Create a Sales Order
1. Click the Point of Sale menu
2. Click in the Customer Name field. Locate the intended customer
Additional options are also available to find the intended customer by:
a. Typing in the customer’s name and utilizing the drop-down
b. Clicking on the magnifying glass to find the customer in your customer database
c. Clicking on the + sign to create the customer
3. Insert/scan in the serialized product(s) on the sales order
4. Select the intended serial number
5. Click in the Order Qty field. Verify the ordered quantity.
6. Verify the sell price and tax
Create the Ship through FFL
1. Click the Drop Ship button
2. Click Confirm to confirm that you are shipping serialized Items
Ship through FFL- Customer Details
3. Verify the information in the Receiving Customer Details section
4. Click Next
Ship through FFL- FFL Details
5. Find the FFL
From an existing Trident1 Customer Record
An existing customer in Trident1 has the FFL.
Click on the radio button to select this option > Type in the customer’s name > Utilize the drop-down to find the customer.
Federal Firearms Arms License #
Utilize the FFL scope functionality in Trident1 to find the associated FFL.
Click the radio button to select this option > insert the FFL # > Click the binoculars to autofill the information.
From an existing Trident1 Vendor record
An existing vendor in Trident1 has the FFL.
Click on the radio button to select this option > Type in the bendor name > Utilize the drop-down to find the vendor.
From FFLScope by Name
Not currently supported.
Manual Entry
Manually enter the details of the receiving FFL.
Click on the radio button to select this option > manually enter the information.
6. Click Save
Finalize the Sales Order
7. Finalize the sales order by clicking on the intended payment method
Ship the Ship through FFL
1. Hover the mouse over the Products menu
2. Then hover over Firearm Transfers
3. Click Outbound FFL Transfers
4. Locate the transfer out record
To print the Packing Slip:
1. Click the Print Icon in the Action column
To Ship:
1. Click the arrow to mark as sent
2. Click Submit
3. The record’s Is Transferred field will update to ‘Yes’
VIDEO
Trident1POS Customer Service