Trident1POS Customer Service

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Use Case

Customer’s Consignment has not sold or has undersold. The Store can now purchase a Consignment from a Customer.

Overview

This Article is meant to inform the Business how to purchase a Consignment from a Customer.

Process

Locate the Consignment

1.Hover over Products

2. Click on Consignments to navigate to the Consignments Listings Page

Buy the Consignment

When you have located the Consignment

1.Click on Show All to show all of your Consignments

2. Click on the Pencil to the far-right of the Consignment to Edit the Consignment

Note: The Consignment will need to be a Consignment In Status

3. Click the drop-down to change the Consignment Type

4. Utilize the drop-down to select Consignment Buy

5. Click Save

Create the Trade-In Product

1.Define the Trade-In

a. Ensure the ATF Fields are correct

b. Change the Product Number and Barcode if needed

c.Ensure Has Serial Number is set to Yes

d. Ensure the Serial Number is notated correctly

e.Select the Trade-In Condition

2.Click on Save

3.Click on Proceed to SO to ring in the Trade-In

Ring out the Trade-In

1.Click in the Sell Price Field to edit the Sell Price

2.Fill in the Sell Price that you are intending to pay the Customer for their Trade-In

3.Click on Confirm Bound Book to confirm the FastBound Acquisition Data

4.Ensure all of the Bound Book Info is correct

5.Click Proceed with FastBound Acquisition

6. Click the Payment Type how you are paying the Customer

At this point, you will then an Acquisition/Disposition Confirmation that the Firearm has been successfully acquired.

VIDEO

ShawnG_ConBuy.mp4

-THE END-

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