Trident1POS Customer Service

Drop Ship Functionality in Trident1

Overview

This article is intended to inform the user on how to utilize the drop ship functionality in Trident1. The Drop ship functionality is utilized when a Business is ships a non-Serialized Item to a Customer.

The ship-through-FFL functionality is also activated by the Drop Ship button but is utilized for shipping a serialized Item through an FFL intermediary. Please check the article “Ship Through FFL” in Trident1 for process steps.

Process

Create a Sales Order

1. Click the Point of Sale menu

 

2. Click in the Customer Name field. Locate the intended Customer

Additional options are also available to find the intended customer by:

a. Typing in the customer’s name and utilizing the drop-down

b. Clicking the magnifying glass to find the customer in your customer database

c. Clicking on the + sign to create the customer

 

3. Insert/scan in the non-serialized product(s) on the sales order

 

4. Click in the Order Qty field. Verify the ordered quantity.

5. Verify the sell price and tax

Create the Drop Ship

1. Click the Drop Ship button

2. Click Confirm to confirm that you are shipping non-serialized items

3. Verify the Receiving Customer and Details

4. Click Save

5. Finalize the sales order by clicking on the intended payment method

 

Ship the Drop Ship

1. Hover the mouse over the Products menu

2. Then hover over Firearm Transfers

3. Click Outbound FFL Transfers

4. Locate the transfer out record

To print the Packing Slip:

1. Click the Print Icon in the Action column

To Ship:

1. Click on the arrow to Mark as Sent

2. Click Submit

3. The record’s Is Transferred field will update to ‘Yes’

VIDEO

 

Trident1POS Customer Service